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Project Manager Cape Region Opportunities at Tsebo Cleaning and Hygiene Solutions (Western Cape) – Career Guide 2026

If you have extensive experience managing large teams, client relationships, budgets, and operational service delivery within the cleaning and facilities management industry, the Project Manager Cape Region opportunity at Tsebo Cleaning and Hygiene Solutions could be the ideal next step in your career.

Tsebo is seeking an experienced Project Manager to oversee cleaning operations across the Western Cape Region. This senior management position plays a vital role in ensuring service excellence, maintaining contractual Service Level Agreements (SLAs), supporting site management teams, managing financial performance, and building long-term client relationships.

This comprehensive career guide explains everything you need to know about the role, including the responsibilities, qualifications, required skills, working environment, career progression opportunities, interview preparation, and practical application tips.

Position Overview

Job Title: Project Manager Cape Region

Company: Tsebo Cleaning and Hygiene Solutions

Business Unit: Tsebo Cleaning and Hygiene Solutions

Employment Type: Full-Time

Location: Cape Town, Western Cape

Closing Date: 02 July 2026

Reference Number: TSE260625-3

About Tsebo Cleaning and Hygiene Solutions

Tsebo Solutions Group is one of Africa’s leading providers of Integrated Workplace Management Solutions. The company partners with organisations across multiple industries to deliver professional services that improve operational efficiency, reduce costs, enhance productivity, and maintain high workplace standards.

Tsebo’s service portfolio includes:

• Cleaning and Hygiene
• Facilities Management
• Catering Services
• Pest Control
• Engineering Services
• Security and Protection
• Energy Solutions
• Procurement
• Workspace Design
• Remote Camp Management

The company is committed to developing its employees through continuous learning, leadership development, and career progression while maintaining exceptional service standards for clients across South Africa.

What Does a Project Manager Do?

A Project Manager within Tsebo Cleaning Services is responsible for managing multiple cleaning contracts and ensuring that each site consistently delivers high-quality services according to agreed Service Level Agreements (SLAs).

The role combines operational management, financial planning, client relationship management, staff leadership, quality assurance, infection control compliance, and strategic planning. Project Managers support Contract Managers and Supervisors while ensuring every site operates efficiently, safely, and within budget.

This is a leadership role requiring excellent decision-making, organisational, and communication skills.

Main Duties and Responsibilities

Project Managers oversee several operational and management functions.

Managing Daily Operations

The Project Manager is responsible for ensuring that all cleaning operations run smoothly across multiple sites.

Daily operational responsibilities include:

• Managing contract performance
• Monitoring service delivery
• Allocating operational resources
• Ensuring SLA compliance
• Supporting site management teams
• Maintaining high-quality cleaning standards

Effective operational planning ensures clients receive reliable and professional services.

Service Delivery Management

Delivering consistent service quality is one of the primary responsibilities.

This includes:

• Conducting regular site visits
• Performing cleaning inspections
• Monitoring productivity
• Reviewing cleaning schedules
• Ensuring staffing requirements are met
• Managing relief staff to avoid service disruptions

Maintaining excellent service standards strengthens client confidence and contract performance.

Labour Management

Managing employees effectively is a key aspect of the role.

Responsibilities include:

• Supervising Contract Managers and Supervisors
• Monitoring staff attendance
• Ensuring biometric systems are correctly used
• Approving salary information
• Monitoring labour costs
• Managing labour-to-turnover ratios

Strong workforce management contributes to operational efficiency.

Recruitment and Employee Development

Project Managers help develop successful site management teams.

Responsibilities may include:

• Supporting recruitment processes
• Assisting with employee onboarding
• Ensuring policies are followed
• Coaching managers and supervisors
• Supporting performance improvement initiatives

Developing employees contributes to long-term business success.

Client Relationship Management

Building strong client relationships is essential.

Responsibilities include:

• Conducting formal monthly client meetings
• Responding promptly to client requests
• Addressing operational concerns
• Ensuring customer satisfaction
• Maintaining excellent communication

Strong client partnerships support contract retention and business growth.

Reporting and Communication

Project Managers prepare and review operational reports.

These may include:

• Hygiene consumption reports
• Cleaning inspection reports
• Walkabout reports
• Staff training reports
• Maintenance reports
• Client survey reports

Accurate reporting helps management monitor operational performance and identify improvement opportunities.

Financial Management

Managing contract finances is an important responsibility.

Project Managers help ensure:

• Contracts operate within budget
• Labour costs remain controlled
• Chemical and consumable expenditure is monitored
• Approved suppliers are used
• Budgets and financial forecasts are prepared
• Monthly financial reviews are completed

Strong financial management contributes to sustainable business growth.

Infection Control and Health & Safety

Project Managers must ensure strict compliance with healthcare and workplace safety standards.

Responsibilities include:

• Promoting infection prevention practices
• Ensuring health and safety compliance
• Monitoring cleaning procedures
• Supporting safe chemical usage
• Conducting workplace inspections

Maintaining safe working environments protects employees, clients, and visitors.

Industry Development

Successful Project Managers continuously improve operational performance.

This includes:

• Monitoring industry trends
• Introducing operational improvements
• Supporting innovation
• Attending training sessions
• Participating in conferences and management meetings

Continuous improvement helps Tsebo remain competitive within the facilities management industry.

Qualifications Required

Applicants should generally possess:

• Grade 12 (Matric)
• Relevant tertiary qualification in Business Management or a related field

Additional qualifications in Facilities Management, Project Management, Operations Management, or Hospitality Management will strengthen an application.

Experience Required

Suitable candidates should ideally have:

• Five to ten years of Project Management experience
• At least five years of middle management experience
• Experience managing multiple cleaning contracts
• Budget and financial management experience
• Payroll administration experience
• Human Resources and Industrial Relations experience
• Client relationship management experience
• Healthcare, hospitality, retail, or facilities management experience

Previous experience within professional cleaning services is highly advantageous.

Essential Skills and Competencies

Successful Project Managers possess a broad range of leadership, financial, and operational skills.

Leadership Skills

Project Managers lead large teams while supporting supervisors and contract managers to achieve organisational objectives.

Project Management

Managing multiple contracts simultaneously requires excellent planning, organisation, and execution.

Financial Management

Understanding budgeting, forecasting, payroll, and financial reporting is essential.

Client Relationship Skills

Building strong client partnerships helps maintain long-term contracts and customer satisfaction.

Communication Skills

Excellent written and verbal communication enables effective interaction with clients, management, and operational teams.

Problem-Solving

Project Managers regularly resolve operational, financial, staffing, and customer service challenges.

Computer Literacy

Applicants should be comfortable using computer systems for reporting, budgeting, communication, and operational management.

Time Management

Balancing multiple contracts and competing priorities requires exceptional organisational skills.

Industrial Relations Knowledge

Understanding labour legislation and employee relations helps ensure fair and compliant workforce management.

Adaptability

Project Managers should be willing to:

• Travel between provinces when required
• Attend client meetings
• Respond to urgent operational issues
• Manage changing business priorities

Working Environment

Project Managers typically work across multiple locations including:

• Healthcare facilities
• Hospitals
• Hotels
• Shopping centres
• Commercial buildings
• Corporate offices
• Educational institutions
• Industrial sites
• Government facilities

The role combines office administration, client meetings, site inspections, staff supervision, and travel between operational sites.

Career Growth Opportunities

Project Management experience within Tsebo can lead to several senior leadership positions.

Possible career progression includes:

• Regional Operations Manager
• Senior Project Manager
• National Operations Manager
• General Manager
• Facilities Director
• Business Development Manager
• Regional Director
• Operations Executive
• Executive Manager

Ongoing leadership development and professional training can support long-term career advancement.

Tips for Preparing Your Application

Before applying, consider these recommendations:

• Update your CV with your latest management experience.
• Highlight project and contract management achievements.
• Include financial management experience.
• Mention budget and payroll responsibilities.
• Demonstrate client relationship success.
• Include leadership accomplishments.
• Highlight experience in cleaning, hygiene, healthcare, hospitality, or facilities management.
• Ensure all qualifications and contact details are accurate.

A well-prepared application demonstrates professionalism and leadership capability.

Interview Preparation

Candidates may be asked questions such as:

• Tell us about your experience managing multiple cleaning contracts.
• How do you ensure Service Level Agreements are consistently achieved?
• Describe a challenging client situation and how you resolved it.
• How do you manage operational budgets?
• How do you motivate large teams?
• Explain your experience with Infection Control practices.
• How do you deal with underperforming sites?
• Describe your leadership style.

Preparing detailed examples from previous management roles will help demonstrate your ability to lead complex operations successfully.

Why This Career Matters

Project Managers play a critical role in ensuring organisations receive safe, reliable, and high-quality cleaning services.

Their work contributes to:

• Excellent customer service
• Workplace hygiene
• Infection prevention
• Financial sustainability
• Employee development
• Contract compliance
• Business growth
• Operational excellence

Strong leadership at project level helps organisations maintain healthy environments while delivering exceptional value to clients.

Frequently Asked Questions

Is this a full-time position?

Yes. This is a full-time management opportunity.

Where is the role based?

The position is based in Cape Town, Western Cape.

What qualification is required?

Applicants should have a minimum of Grade 12 (Matric) together with a relevant tertiary Business qualification.

How much experience is required?

Candidates should have five to ten years of Project Management experience and at least five years of middle management experience in a similar environment.

Is experience in the cleaning industry necessary?

Yes. Previous experience in the cleaning and hygiene industry is considered essential.

Will travel be required?

Yes. The role may require occasional travel between provinces.

Do I need a driver’s licence?

Yes. Applicants must have a valid South African driver’s licence and their own reliable vehicle.

Final Thoughts

A Project Manager Cape Region position at Tsebo Cleaning and Hygiene Solutions offers an outstanding opportunity for experienced operations professionals to lead large-scale cleaning contracts within one of Africa’s leading Integrated Workplace Management companies. This senior management role combines leadership, financial oversight, client relationship management, infection control, and operational excellence to ensure exceptional service delivery across multiple sites.

If you have strong project management experience, excellent leadership abilities, and a proven track record of managing people, budgets, and client relationships, this opportunity provides an excellent platform for continued career growth. By preparing a professional CV that highlights your operational achievements, financial expertise, and management experience, you can position yourself as a competitive candidate for this rewarding leadership role.