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Store Cleaner (Fixed-Term Contract) Opportunities at Dis-Chem Pharmacies – Blue Route Mall (Cape Town) | Career Guide 2026

If you are looking for an entry-level cleaning opportunity in the retail industry, the Store Cleaner (Fixed-Term Contract) position at Dis-Chem Pharmacies could be an excellent opportunity to gain valuable retail experience.

Dis-Chem Pharmacies is recruiting an experienced Store Cleaner for its Blue Route Tokai Mall store in Cape Town, Western Cape. The successful candidate will be responsible for maintaining high standards of cleanliness and hygiene throughout the store while ensuring customers and employees enjoy a clean, safe, and welcoming shopping environment.

This career guide explains everything you need to know about the role, including job responsibilities, qualifications, required skills, working conditions, career opportunities, interview preparation, and practical application tips.

Position Overview

Job Title: Store Cleaner (Fixed-Term Contract)

Company: Dis-Chem Pharmacies Limited

Division: LL Division

Employment Type: Fixed-Term Contract

Location: Blue Route Tokai Mall, Cape Town, Western Cape

Industry: Retail

Job Level: Entry Level

Functional Area: Store Operations

About Dis-Chem Pharmacies

Dis-Chem Pharmacies is one of South Africa’s leading retail pharmacy groups, offering healthcare products, pharmaceutical services, beauty products, wellness solutions, and everyday household essentials.

The company operates hundreds of stores nationwide and is recognised for maintaining high standards of customer service, cleanliness, and operational excellence. Employees are encouraged to grow their careers through continuous development and internal promotion opportunities.

Dis-Chem is also committed to Employment Equity and creating inclusive employment opportunities, including opportunities for people living with disabilities.

What Does a Store Cleaner Do?

A Store Cleaner is responsible for maintaining the cleanliness and hygiene of the entire retail store before opening and throughout the trading day.

The role includes cleaning the shop floor, stockroom, dispensary, offices, canteen, restrooms, and other communal areas. Store Cleaners also ensure that cleaning equipment is used safely, hygiene products are replenished, and customers can shop in a clean and safe environment.

Attention to detail, reliability, and excellent customer service are essential for success in this position.

Main Duties and Responsibilities

Store Cleaners perform a variety of cleaning duties every day.

Daily Store Cleaning

The primary responsibility is maintaining excellent hygiene throughout the store.

Daily duties include:

• Cleaning the shop floor
• Cleaning the stockroom
• Cleaning the dispensary
• Cleaning the administration office
• Cleaning communal areas
• Maintaining a neat shopping environment

High cleaning standards contribute to a positive customer experience.

Opening Store Preparation

Cleaning is completed before customers enter the store.

Responsibilities include:

• Preparing the store before opening
• Ensuring all areas are clean
• Checking communal spaces
• Maintaining a welcoming shopping environment

A clean store creates a positive first impression for customers.

Restroom and Canteen Cleaning

Store Cleaners ensure shared employee facilities remain hygienic.

Responsibilities include:

• Cleaning restrooms
• Cleaning the canteen
• Restocking hygiene supplies
• Maintaining sanitary conditions

These tasks help support employee health and wellbeing.

Maintaining Cleanliness During Trading Hours

Cleaning responsibilities continue throughout the day.

This includes:

• Responding to spills immediately
• Cleaning high-traffic areas
• Removing litter
• Maintaining hygiene standards
• Keeping walkways safe

Continuous cleaning helps create a pleasant shopping experience.

Safe Use of Cleaning Equipment

Cleaning equipment and products must always be used correctly.

Responsibilities include:

• Using appropriate cleaning products
• Following cleaning procedures
• Storing equipment safely
• Preventing chemical misuse
• Maintaining cleaning tools

Correct equipment use supports workplace safety.

Health and Safety Compliance

Health and Safety is an important part of the role.

Responsibilities include:

• Displaying wet floor warning signs
• Following Health and Safety regulations
• Preventing workplace hazards
• Maintaining safe cleaning practices

Safety procedures protect both customers and employees.

Customer Service

Although cleaning is the primary responsibility, Store Cleaners also interact with customers.

Employees should:

• Be friendly and approachable
• Assist customers when required
• Maintain a professional appearance
• Represent the company positively

Excellent customer service contributes to customer satisfaction.

Minimum Requirements

Applicants should generally possess:

• Grade 12 (Matric)
• At least six months of cleaning experience
• Good command of the English language
• Basic customer service skills
• Willingness to work retail hours

Knowledge of an additional local language will be advantageous.

Advantageous Requirements

The following experience will strengthen an application:

• Previous retail store cleaning experience
• Ability to communicate in more than one language
• Experience working in customer-facing environments

Essential Skills and Competencies

Successful Store Cleaners typically possess the following qualities.

Attention to Detail

Cleaning retail environments requires excellent attention to detail to maintain high hygiene standards.

Customer Service Skills

Employees should always interact with customers politely and professionally.

Time Management

Cleaning tasks must be completed efficiently before store opening and maintained throughout the day.

Communication Skills

Applicants should have good spoken and written English to communicate effectively with supervisors, colleagues, and customers.

Reliability and Honesty

Dis-Chem values employees who are trustworthy, dependable, and committed to maintaining company standards.

Ability to Follow Instructions

Employees must follow company cleaning procedures and supervisor instructions accurately.

Physical Fitness

The role requires:

• Standing for long periods
• Walking throughout the store
• Climbing where necessary
• Kneeling and bending
• Lifting and moving objects
• Pushing and pulling equipment

Applicants should be physically fit to perform these daily tasks.

Working Environment

Store Cleaners work in various retail areas, including:

• Shop floor
• Stockroom
• Dispensary
• Administration offices
• Canteen
• Staff facilities
• Restrooms

Employees may be required to work weekends, public holidays, and retail trading hours.

Career Growth Opportunities

Working as a Store Cleaner at Dis-Chem provides valuable retail experience and opportunities for career advancement.

Potential career progression includes:

• Senior Store Cleaner
• Housekeeping Supervisor
• Store Operations Assistant
• Floor Supervisor
• Retail Supervisor
• Store Administrator
• Assistant Store Manager
• Store Manager

Employees who demonstrate strong work ethic and excellent performance may have opportunities for internal promotion.

Tips for Preparing Your Application

Before applying, consider the following recommendations:

• Update your CV with your latest cleaning experience.
• Highlight any retail cleaning experience.
• Include customer service experience.
• Mention your communication skills.
• Demonstrate reliability and honesty.
• Ensure your contact details are correct.
• Proofread your application carefully.

A professional CV increases your chances of being shortlisted.

Interview Preparation

Candidates may be asked questions such as:

• Tell us about your previous cleaning experience.
• Why do you want to work at Dis-Chem?
• How do you prioritise cleaning tasks before the store opens?
• How would you respond to a customer asking for assistance?
• What would you do if a customer slipped on a wet floor?
• How do you ensure cleaning products are used safely?
• Are you willing to work weekends and retail trading hours?

Preparing practical examples from previous work experience will help demonstrate your suitability for the role.

Why This Career Matters

Store Cleaners play an important role in ensuring retail stores remain safe, clean, and welcoming.

Their work contributes to:

• Customer satisfaction
• Workplace hygiene
• Employee wellbeing
• Health and Safety compliance
• Positive shopping experiences
• Professional store presentation

Without dedicated cleaning professionals, retailers would struggle to maintain the high standards expected by customers.

Frequently Asked Questions

Is this a permanent position?

No. This is a fixed-term contract opportunity.

Where is the job located?

The position is based at Blue Route Tokai Mall, Cape Town, Western Cape.

What qualification is required?

Applicants should have Grade 12 (Matric).

How much experience is required?

Candidates should have at least six months of cleaning experience.

Is retail cleaning experience required?

It is not compulsory but will be an advantage during the selection process.

Will I need to work weekends?

Yes. Applicants must be willing and able to work retail trading hours, including weekends and public holidays.

Are there additional employment requirements?

Yes. Applicants should:

• Be South African citizens
• Have reliable transport or live close to the store
• Be physically fit
• Have clear credit and criminal records

Final Thoughts

The Store Cleaner (Fixed-Term Contract) opportunity at Dis-Chem Pharmacies is ideal for individuals looking to build a career in the retail industry while contributing to a clean, safe, and customer-friendly shopping environment. This entry-level position offers valuable retail experience, exposure to one of South Africa’s leading pharmacy groups, and the opportunity to develop workplace skills that can lead to future career growth.

If you have previous cleaning experience, enjoy working with people, and take pride in maintaining high standards of cleanliness and hygiene, this could be an excellent opportunity. Prepare a professional CV highlighting your cleaning experience, customer service skills, reliability, and attention to detail to maximise your chances of joining the Dis-Chem Pharmacies team.