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Food Services Job Opportunities at Empact Group (Cape Town) – Career Guide 2026

If you are looking to build a rewarding career in the food service and hospitality industry, the Food Services Job Opportunities at Empact Group could be the perfect opportunity for you.

Empact Group is recruiting motivated and hardworking individuals to join its Food Solutions Division in Cape Town, Western Cape on a fixed-term contract. The company is hiring for several positions across its healthcare food services operations, providing opportunities for candidates with experience in catering, food preparation, customer service, cleaning, and hospitality.

Whether you are an experienced Catering Manager or looking for an opportunity as a Food Services Assistant or Cleaner, these vacancies offer the chance to work in a professional, fast-paced environment while developing valuable skills and advancing your career.

This comprehensive career guide explains the available positions, qualifications, required skills, responsibilities, career opportunities, interview preparation, and practical application tips.

Position Overview

Company: Empact Group

Division: Empact Group Food Solutions

Employment Type: Fixed-Term Contract

Location: Cape Town, Western Cape

Industry: Food and Beverages

Functional Area: Operations

Posted Date: 18 June 2026

Closing Date: 09 July 2026

Available Positions

Empact Group is recruiting for the following positions:

• Catering Manager
• Supervisor
• Storekeeper
• Production Chef
• Food Services Assistant
• Barista
• Cleaner

These roles form part of Empact’s healthcare food services operations, supporting hospitals, healthcare facilities, and other institutional catering environments.

About Empact Group

Empact Group is one of South Africa’s leading providers of food services, catering, hospitality, and support solutions. The company delivers high-quality catering and hospitality services across multiple sectors, including healthcare, education, corporate businesses, and commercial institutions.

The organisation focuses on exceptional customer service, food safety, operational excellence, and employee development. Employees benefit from working in professional environments where teamwork, innovation, and service excellence are highly valued.

Empact Group is also committed to Employment Equity and creating opportunities for career growth across its various business divisions.

What You’ll Be Doing

Responsibilities vary depending on the role you are appointed to, but employees contribute to the smooth operation of food service departments.

Depending on the position, duties may include:

• Preparing and serving meals
• Assisting with food preparation
• Supervising catering teams
• Managing food stock and inventory
• Operating coffee stations
• Cleaning kitchens and dining areas
• Assisting customers
• Maintaining food hygiene standards
• Supporting daily catering operations

Every role contributes to delivering high-quality food services and excellent customer experiences.

Key Responsibilities by Position

Catering Manager

A Catering Manager oversees the entire catering operation.

Responsibilities may include:

• Managing catering staff
• Planning daily operations
• Controlling budgets
• Managing food quality
• Ensuring customer satisfaction
• Maintaining health and safety standards

Supervisor

Supervisors assist management with daily operations.

Responsibilities include:

• Supervising employees
• Coordinating work schedules
• Monitoring service quality
• Supporting staff development
• Resolving operational issues

Storekeeper

Storekeepers manage stock and inventory.

Responsibilities include:

• Receiving deliveries
• Monitoring inventory
• Issuing stock
• Recording stock movement
• Preventing stock shortages
• Maintaining storage areas

Production Chef

Production Chefs prepare meals according to established recipes and food safety standards.

Responsibilities include:

• Preparing meals
• Monitoring food quality
• Managing kitchen workflow
• Ensuring food safety compliance
• Supporting kitchen staff

Food Services Assistant

Food Services Assistants support daily kitchen and catering operations.

Responsibilities include:

• Assisting with meal preparation
• Serving food
• Cleaning workstations
• Washing utensils
• Supporting catering teams
• Maintaining hygiene standards

Barista

Baristas prepare beverages while delivering excellent customer service.

Responsibilities include:

• Preparing coffee and beverages
• Operating coffee equipment
• Serving customers
• Maintaining cleanliness
• Monitoring stock levels

Cleaner

Cleaners help maintain hygienic food preparation areas.

Responsibilities include:

• Cleaning kitchens
• Sanitising work areas
• Washing floors
• Emptying waste bins
• Cleaning equipment
• Supporting food safety standards

Minimum Requirements

Applicants should generally possess:

• Grade 12 (Matric) – Compulsory
• Previous experience working in the food industry
• Customer service experience
• Good communication skills
• Ability to work under pressure
• Ability to work effectively within a team

Additional hospitality or catering qualifications may strengthen an application for senior positions.

Essential Skills and Competencies

Successful candidates typically demonstrate the following qualities:

Customer Service Skills

Providing friendly and professional service is essential across all positions.

Communication Skills

Employees should communicate effectively with customers, colleagues, and supervisors.

Teamwork

Food service operations depend on strong teamwork and cooperation.

Time Management

Employees must complete tasks efficiently while meeting operational deadlines.

Ability to Work Under Pressure

Food service environments are often busy and require employees to remain calm and productive during peak periods.

Attention to Detail

Accuracy is important when preparing food, managing stock, cleaning facilities, and serving customers.

Food Safety Awareness

Employees should understand basic food hygiene principles and follow company procedures at all times.

Working Environment

Employees may work in:

• Hospitals
• Healthcare facilities
• Institutional kitchens
• Catering facilities
• Food production areas
• Dining halls
• Cafeterias
• Coffee stations

Depending on the position, employees may be required to work:

• Rotating shifts
• Weekends
• Public holidays

The work environment is fast-paced and customer-focused.

Career Growth Opportunities

Working at Empact Group provides valuable experience and opportunities for career advancement.

Potential career progression includes:

• Senior Food Services Assistant
• Catering Supervisor
• Assistant Catering Manager
• Catering Manager
• Kitchen Manager
• Operations Supervisor
• Hospitality Manager
• Regional Operations Manager
• Food Services Operations Manager

Employees who demonstrate strong performance and leadership may have opportunities to grow within the organisation.

Tips for Preparing Your Application

Before applying, consider these recommendations:

• Update your CV with your latest hospitality or food service experience.
• Highlight customer service achievements.
• Include any food safety or hygiene training.
• Mention teamwork and communication skills.
• Include experience in catering or healthcare environments if applicable.
• Ensure your contact details are accurate.
• Carefully proofread your application.

A professional CV can improve your chances of being shortlisted.

Interview Preparation

Candidates may be asked questions such as:

• Tell us about your experience in the food industry.
• How do you deliver excellent customer service?
• Describe a time you worked successfully as part of a team.
• How do you handle pressure during busy service periods?
• What do you know about food hygiene and safety?
• How do you prioritise your daily tasks?
• Why do you want to work for Empact Group?

Preparing examples from previous work experience will help demonstrate your suitability for the role.

Why This Career Matters

Food service professionals play a vital role in ensuring customers receive safe, nutritious, and high-quality meals every day.

Their work contributes to:

• Food safety
• Customer satisfaction
• Healthcare support services
• Hospitality excellence
• Team productivity
• Workplace hygiene
• Efficient catering operations

Every position, from Cleaner to Catering Manager, contributes to the overall success of the organisation.

Frequently Asked Questions

Is this a permanent position?

No. These are fixed-term contract opportunities.

Where are the jobs located?

The positions are based in Cape Town, Western Cape.

What qualification is required?

Applicants must have Grade 12 (Matric).

Is previous experience required?

Yes. Candidates should have previous working experience in the food industry.

Is customer service experience important?

Yes. Customer service experience is an essential requirement for these roles.

Which positions are available?

Empact Group is recruiting for:

• Catering Manager
• Supervisor
• Storekeeper
• Production Chef
• Food Services Assistant
• Barista
• Cleaner

Does Empact Group support Employment Equity?

Yes. Empact Group is committed to Employment Equity and gives preference to candidates in accordance with applicable legislation.

Final Thoughts

The Food Services Job Opportunities at Empact Group provide an excellent chance to join one of South Africa’s leading food service providers while gaining valuable experience in healthcare catering and hospitality operations. With vacancies available across several roles, these opportunities are suitable for candidates with different levels of experience who are committed to delivering excellent customer service and maintaining high food safety standards.

If you have experience in the food industry, enjoy working with people, and thrive in a fast-paced environment, this could be the perfect opportunity to grow your career. Prepare a professional CV highlighting your hospitality experience, customer service skills, teamwork, and commitment to quality service to improve your chances of joining the Empact Group team.