Area Manager – Cleaning Opportunities at Supercare by Empact Group (George, Western Cape) | Career Guide 2026

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Area Manager – Cleaning Opportunities at Supercare by Empact Group (George, Western Cape) | Career Guide 2026

If you are an experienced leader in the cleaning and facilities management industry, the Area Manager – Cleaning position at Supercare by Empact Group offers an excellent opportunity to advance your management career.

Supercare by Empact Group is recruiting an Area Manager to oversee cleaning operations within a designated region in George, Western Cape. This permanent management position is ideal for professionals with strong leadership abilities, operational experience, and a passion for delivering exceptional cleaning services while maintaining high standards of hygiene and client satisfaction.

This comprehensive career guide explains everything you need to know about the role, including responsibilities, qualifications, required skills, working conditions, career progression opportunities, interview preparation, and practical application tips.

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Position Overview

Job Title: Area Manager – Cleaning

Company: Supercare by Empact Group

Employment Type: Permanent

Location: George, Western Cape

Industry: Cleaning Services

Department: Operations

Closing Date: 31 July 2026

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About Supercare by Empact Group

Supercare, a division of the Empact Group, is a well-established provider of professional cleaning, hygiene, healthcare support, and facilities management services across South Africa.

The company partners with businesses in various industries to deliver high-quality cleaning solutions, ensuring safe, hygienic, and well-maintained environments. Supercare values professionalism, customer satisfaction, innovation, and employee development while providing opportunities for long-term career growth.

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What Does an Area Manager Do?

An Area Manager is responsible for overseeing multiple cleaning contracts and ensuring that all sites within a designated region operate efficiently and meet company standards.

The role involves supervising contract teams, maintaining client relationships, ensuring compliance with health and safety regulations, monitoring operational performance, managing employee relations, supporting business development, and ensuring that all service level agreements (SLAs) are achieved.

Area Managers play a key leadership role in maintaining operational excellence while supporting business growth.

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Main Duties and Responsibilities

Area Managers are responsible for leading operations across multiple client sites.

Managing Cleaning Operations

The primary responsibility is ensuring all cleaning services meet company and client expectations.

Daily responsibilities include:

• Overseeing regional cleaning operations
• Managing multiple contracts
• Monitoring service quality
• Ensuring hygiene standards are maintained
• Achieving operational targets

Strong operational management ensures excellent service delivery across all sites.

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Team Leadership

Area Managers supervise and support cleaning teams within their region.

Responsibilities include:

• Recruiting new employees
• Training staff
• Scheduling work shifts
• Monitoring employee performance
• Coaching supervisors
• Conducting performance reviews

Effective leadership helps improve productivity and employee morale.

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Site Inspections

Regular inspections ensure company standards are consistently maintained.

Responsibilities include:

• Conducting routine site visits
• Inspecting cleaning quality
• Identifying operational improvements
• Ensuring contract compliance
• Completing audit reports

Routine inspections contribute to continuous service improvement.

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Client Relationship Management

Building strong relationships with clients is an essential part of the role.

Responsibilities include:

• Meeting with clients regularly
• Resolving customer concerns
• Maintaining excellent service standards
• Responding promptly to client requests
• Strengthening long-term partnerships

Excellent customer service helps improve client satisfaction and contract retention.

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Cleaning Planning and Scheduling

Area Managers ensure every site operates efficiently.

Responsibilities include:

• Developing cleaning schedules
• Monitoring operational procedures
• Coordinating cleaning teams
• Allocating staff effectively
• Managing service delivery

Good planning helps maintain consistent operational performance.

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Inventory and Equipment Management

Operational resources must always be available.

Responsibilities include:

• Monitoring cleaning supplies
• Ordering equipment
• Managing inventory
• Ensuring equipment remains in good condition
• Maintaining operational readiness

Effective resource management supports uninterrupted service delivery.

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Employee Management

Managing people is one of the most important aspects of the position.

Responsibilities include:

• Managing attendance
• Approving leave
• Monitoring shift schedules
• Supporting employee wellness initiatives
• Enforcing company policies
• Ensuring employees wear correct uniforms

Strong people management creates a motivated and productive workforce.

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Industrial Relations

The Area Manager also supports employee relations.

Responsibilities include:

• Handling disciplinary matters
• Managing grievances
• Supporting union relationships
• Preparing contingency plans
• Ensuring labour legislation compliance

Good industrial relations contribute to a stable and productive workplace.

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Recruitment and Onboarding

Area Managers assist with staffing requirements.

Responsibilities include:

• Recruiting temporary employees
• Managing headcount
• Approving new appointments
• Completing onboarding processes
• Submitting payroll documentation

Efficient recruitment helps maintain adequate staffing levels.

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Systems and Payroll Administration

The role includes administrative responsibilities.

Responsibilities include:

• Approving PRP working hours
• Supporting payroll processes
• Monitoring attendance systems
• Maintaining operational records

Accurate administration supports efficient business operations.

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Business Development

Area Managers contribute to company growth.

Responsibilities include:

• Supporting contract managers
• Identifying upselling opportunities
• Building client relationships
• Promoting company services
• Understanding customer needs

Business development strengthens long-term organisational success.

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Training and Employee Development

Employee development is an important responsibility.

Responsibilities include:

• Coordinating annual training
• Supporting learnership programmes
• Providing on-the-job coaching
• Facilitating statutory training
• Identifying future leaders

Continuous learning improves workforce capability.

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Health and Safety Compliance

Area Managers ensure all sites comply with workplace safety regulations.

Responsibilities include:

• Conducting hazard identification
• Completing risk assessments
• Ensuring PPE availability
• Monitoring safety procedures
• Checking Safety Data Sheets
• Verifying equipment condition
• Monitoring waste management practices
• Ensuring toolbox talks are conducted regularly

Health and Safety compliance protects employees, clients, and the public.

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Minimum Qualifications

Applicants should generally possess:

• Grade 12 (Matric)
• Valid South African driver’s licence
• Access to a reliable vehicle

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Experience Required

Successful candidates should ideally have:

• At least five years of experience in cleaning, hygiene, or facilities management
• Experience managing multiple sites
• Leadership experience
• Commercial cleaning experience
• Facilities management experience
• Client relationship management experience

Experience in a similar Area Manager role will be highly advantageous.

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Essential Skills and Competencies

Successful Area Managers possess a combination of leadership, operational, financial, and communication skills.

Leadership Skills

Applicants should demonstrate the ability to motivate, coach, and manage large operational teams.

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Communication Skills

Excellent verbal and written communication is essential for interacting with clients, employees, and senior management.

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Customer Relationship Management

Building strong customer relationships helps maintain long-term contracts and improve client satisfaction.

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Problem-Solving Skills

Area Managers should be able to resolve operational challenges quickly and effectively.

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Financial and Business Knowledge

Applicants should understand:

• Operational budgeting
• Cost control
• Business performance
• Financial planning

These skills contribute to profitable contract management.

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Negotiation Skills

The role requires effective negotiation with employees, clients, and suppliers.

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Analytical Thinking

Area Managers should analyse operational data to identify opportunities for continuous improvement.

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Stress Management and Resilience

The position requires the ability to manage multiple priorities while maintaining high performance under pressure.

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Working Environment

Area Managers work across multiple client sites, including:

• Commercial buildings
• Healthcare facilities
• Educational institutions
• Industrial sites
• Corporate offices
• Hospitality facilities

Regular travel between client sites forms an important part of the role.

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Career Growth Opportunities

Working as an Area Manager provides excellent opportunities for career advancement.

Potential career progression includes:

• Regional Operations Manager
• Senior Area Manager
• Facilities Manager
• Operations Manager
• Regional Manager
• General Manager
• National Operations Manager
• Business Development Manager

Employees who consistently deliver strong operational performance may advance into senior leadership positions within the Empact Group.

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Tips for Preparing Your Application

Before applying, consider the following recommendations:

• Update your CV with your latest management experience.
• Highlight cleaning and facilities management experience.
• Include examples of successful leadership.
• Demonstrate client relationship management skills.
• Mention Health and Safety experience.
• Include business development achievements.
• Ensure your driver’s licence details are included.
• Proofread your CV before submission.

A professional and well-organised CV significantly improves your chances of securing an interview.

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Interview Preparation

Candidates may be asked questions such as:

• Tell us about your experience managing multiple cleaning contracts.
• How do you ensure high cleaning standards across several sites?
• Describe a time you resolved a difficult client issue.
• How do you motivate and manage large teams?
• Explain your experience with labour relations.
• How do you ensure compliance with Health and Safety regulations?
• Describe your approach to business development and client retention.
• How do you manage operational challenges across different locations?

Preparing practical examples from previous management roles will help demonstrate your leadership abilities.

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Why This Career Matters

Area Managers play a vital role in ensuring organisations receive reliable, high-quality cleaning and facilities management services.

Their work contributes to:

• Safe and hygienic workplaces
• Customer satisfaction
• Employee wellbeing
• Operational excellence
• Business growth
• Regulatory compliance
• Service quality
• Long-term client partnerships

Without effective Area Managers, maintaining consistent service standards across multiple sites would be significantly more challenging.

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Frequently Asked Questions

Is this a permanent position?

Yes. This is a permanent employment opportunity.

Where is the job based?

The position is based in George, Western Cape.

What qualification is required?

Applicants should have Grade 12 (Matric).

How much experience is required?

Candidates should have at least five years of experience in cleaning, hygiene, or facilities management.

Is a driver’s licence required?

Yes. Applicants must have a valid South African driver’s licence and access to a reliable vehicle.

Will I supervise employees?

Yes. The Area Manager is responsible for supervising cleaning teams, contract managers, and other operational employees.

Will I travel between sites?

Yes. Regular travel between client sites within the designated region is an essential part of the role.

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Final Thoughts

The Area Manager – Cleaning opportunity at Supercare by Empact Group is an outstanding career opportunity for experienced cleaning and facilities management professionals who enjoy leading teams, building strong client relationships, and driving operational excellence. This role offers the chance to manage multiple contracts, develop employees, support business growth, and ensure exceptional service delivery across a diverse portfolio of client sites.

If you have proven leadership experience, a strong background in cleaning operations, and a commitment to maintaining high standards of quality and safety, this position could be your next career move. Prepare a professional CV highlighting your operational achievements, management experience, client service skills, and knowledge of health and safety practices to maximise your chances of joining the Supercare by Empact Group team.

 

Store Cleaner (Fixed-Term Contract) Opportunities at Dis-Chem Pharmacies – Bayside Mall (Cape Town) | Career Guide 2026

 

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Welcome to Cleaners24.co.za, your trusted South African careers and employment information platform dedicated to helping job seekers discover verified employment opportunities, career guides, learnerships, internships, and workplace advice. Whether you are looking for your first job or planning your next career move, our goal is to provide clear, informative, and easy-to-understand employment information to support your career journey.

Explore more career opportunities on our Home Page.

Learn more about our platform on our About Us page.

Need assistance or have a question? Visit our Contact Us page.

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Store Cleaner (Fixed-Term Contract) Opportunities at Dis-Chem Pharmacies – Bayside Mall (Cape Town) | Career Guide 2026

If you are looking for an entry-level opportunity in the retail cleaning industry, the Store Cleaner (Fixed-Term Contract) position at Dis-Chem Pharmacies could be the perfect opportunity to start or grow your career.

Dis-Chem Pharmacies is recruiting an experienced Store Cleaner for its Bayside Mall – Table View store in Cape Town, Western Cape. The successful candidate will help maintain exceptional standards of cleanliness and hygiene throughout the store while ensuring customers enjoy a clean, safe, and pleasant shopping experience.

This comprehensive career guide explains everything you need to know about the role, including job responsibilities, qualifications, required skills, working conditions, career opportunities, interview preparation, and practical application tips.

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Position Overview

Job Title: Store Cleaner (Fixed-Term Contract)

Company: Dis-Chem Pharmacies Limited

Division: LL Division

Employment Type: Fixed-Term Contract

Location: Bayside Mall, Table View, Cape Town, Western Cape

Industry: Retail

Job Level: Entry Level

Functional Area: Store Operations

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About Dis-Chem Pharmacies

Dis-Chem Pharmacies is one of South Africa’s leading retail pharmacy groups, offering healthcare products, pharmacy services, beauty products, wellness solutions, and everyday household essentials.

With stores located nationwide, Dis-Chem is recognised for delivering excellent customer service, maintaining high hygiene standards, and providing employees with opportunities for career growth and development.

The company is committed to Employment Equity and actively supports equal employment opportunities, including opportunities for people living with disabilities.

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What Does a Store Cleaner Do?

A Store Cleaner is responsible for maintaining the cleanliness and hygiene of all store areas before opening and throughout daily trading hours.

The role includes cleaning the shop floor, stockroom, dispensary, administration office, canteen, restrooms, and communal areas while ensuring cleaning equipment is used safely and hygiene standards are maintained at all times.

Store Cleaners also assist in creating a welcoming shopping environment by responding quickly to spills, maintaining clean facilities, and providing friendly customer service when required.

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Main Duties and Responsibilities

Store Cleaners perform a variety of important cleaning duties every day.

Daily Store Cleaning

The primary responsibility is ensuring the entire store remains clean and hygienic.

Daily duties include:

• Cleaning the shop floor
• Cleaning the stockroom
• Cleaning the dispensary
• Cleaning administration offices
• Cleaning communal areas
• Maintaining high hygiene standards

A clean retail environment creates a positive experience for both customers and employees.

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Opening Store Preparation

Before customers arrive, Store Cleaners prepare the store for trading.

Responsibilities include:

• Cleaning all designated areas
• Preparing communal spaces
• Ensuring the store is presentable
• Maintaining excellent hygiene standards

Proper preparation helps create a welcoming shopping environment.

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Cleaning Staff Facilities

Employees are responsible for maintaining clean shared facilities.

Responsibilities include:

• Cleaning the canteen
• Cleaning restrooms
• Restocking soap
• Replacing toilet paper
• Ensuring hygiene products remain available

Clean staff facilities support employee wellbeing.

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Maintaining Cleanliness Throughout the Day

Cleaning continues during store operating hours.

Responsibilities include:

• Responding immediately to spills
• Cleaning high-traffic areas
• Keeping walkways safe
• Maintaining tidy shelves and surrounding areas
• Supporting continuous cleanliness

This helps maintain a safe and pleasant shopping experience.

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Safe Use of Cleaning Equipment

Store Cleaners are expected to use all cleaning products and equipment responsibly.

Responsibilities include:

• Using the correct cleaning products
• Operating cleaning equipment safely
• Following cleaning procedures
• Storing equipment correctly
• Preventing misuse of cleaning chemicals

Proper equipment handling helps maintain workplace safety.

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Health and Safety Compliance

Health and Safety is an important part of the role.

Responsibilities include:

• Displaying wet floor warning signs
• Following company Health and Safety policies
• Preventing workplace hazards
• Maintaining safe cleaning practices

Safety procedures help protect customers, visitors, and employees.

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Customer Service

Although cleaning is the primary responsibility, Store Cleaners regularly interact with customers.

Employees should:

• Be friendly and approachable
• Assist customers politely
• Maintain a professional appearance
• Represent the company positively

Good customer service contributes to an excellent shopping experience.

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Minimum Requirements

Applicants should generally possess:

• Grade 12 (Matric)
• At least six months of cleaning experience
• Good command of the English language
• Basic customer service skills
• Willingness to work retail trading hours

Knowledge of an additional local language will be advantageous.

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Advantageous Requirements

The following experience may strengthen an application:

• Previous retail store cleaning experience
• Bilingual communication skills
• Experience working in customer service environments

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Essential Skills and Competencies

Successful Store Cleaners usually possess the following qualities.

Attention to Detail

Maintaining excellent hygiene standards requires careful attention to every area of the store.

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Customer Service Skills

Applicants should enjoy helping customers and creating a welcoming shopping environment.

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Time Management

Cleaning tasks must be completed efficiently before opening and maintained throughout the day.

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Communication Skills

Good spoken and written English is important for communicating with customers, colleagues, and supervisors.

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Reliability and Honesty

Dis-Chem values employees who are dependable, trustworthy, and committed to high workplace standards.

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Ability to Follow Instructions

Store Cleaners must carefully follow company procedures and supervisor instructions.

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Physical Fitness

The position requires employees to:

• Walk throughout the store
• Stand for long periods
• Bend and kneel
• Lift and move objects
• Push and pull cleaning equipment
• Climb where necessary

Applicants should be physically fit to perform these duties safely.

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Working Environment

Store Cleaners work throughout various retail areas, including:

• Shop floor
• Stockroom
• Dispensary
• Administration offices
• Canteen
• Restrooms
• Staff facilities

Employees should be prepared to work weekends, public holidays, and retail trading hours.

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Career Growth Opportunities

Working as a Store Cleaner at Dis-Chem provides valuable retail experience and opportunities for future career progression.

Possible career paths include:

• Senior Store Cleaner
• Housekeeping Supervisor
• Store Operations Assistant
• Retail Floor Supervisor
• Stock Controller
• Store Administrator
• Assistant Store Manager
• Store Manager

Employees who consistently demonstrate excellent performance may be considered for internal promotion opportunities.

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Tips for Preparing Your Application

Before applying, consider the following recommendations:

• Update your CV with your latest cleaning experience.
• Highlight any retail or commercial cleaning experience.
• Include customer service experience.
• Mention your communication skills.
• Demonstrate reliability and attention to detail.
• Ensure your contact information is accurate.
• Carefully proofread your CV before submitting it.

A well-prepared CV can improve your chances of securing an interview.

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Interview Preparation

Candidates may be asked questions such as:

• Tell us about your previous cleaning experience.
• Why would you like to work at Dis-Chem?
• How do you prioritise your cleaning duties before store opening?
• What would you do if a customer requested assistance while you were cleaning?
• How do you safely use cleaning chemicals?
• What steps do you take to prevent slip-and-fall accidents?
• Are you willing to work weekends and retail trading hours?

Preparing practical examples from previous work experience will help demonstrate your suitability for the position.

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Why This Career Matters

Store Cleaners make an important contribution to the success of every retail business.

Their work supports:

• Customer satisfaction
• Workplace hygiene
• Health and Safety compliance
• Employee wellbeing
• Professional store presentation
• Positive shopping experiences

By maintaining clean and safe retail environments, Store Cleaners help customers enjoy a comfortable shopping experience while protecting the health of employees and visitors.

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Frequently Asked Questions

Is this a permanent position?

No. This is a fixed-term contract opportunity.

Where is the job located?

The position is based at Bayside Mall, Table View, Cape Town, Western Cape.

What qualification is required?

Applicants should have Grade 12 (Matric).

How much experience is required?

Candidates should have at least six months of cleaning experience.

Is retail cleaning experience necessary?

It is not compulsory but will be an advantage during the recruitment process.

Will I need to work weekends?

Yes. Applicants must be willing and able to work retail trading hours, including weekends and public holidays.

Are there additional employment requirements?

Yes. Applicants should:

• Be South African citizens.
• Have reliable transport or live close to the store.
• Be physically fit.
• Have clear credit and criminal records.

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Final Thoughts

The Store Cleaner (Fixed-Term Contract) opportunity at Dis-Chem Pharmacies – Bayside Mall offers an excellent chance to gain valuable experience within South Africa’s retail sector. This role is ideal for individuals who are committed to maintaining high standards of cleanliness, providing friendly customer service, and supporting a safe and welcoming shopping environment.

If you have previous cleaning experience, enjoy working in retail, and are willing to work flexible trading hours, this could be the ideal opportunity to build your career. Prepare a professional CV highlighting your cleaning experience, reliability, customer service skills, and attention to detail to maximise your chances of joining the Dis-Chem Pharmacies team.